CINC Systems

Carlos Rivas

Management Teams

This tutorial guides you through uploading and publishing a first notice in ONR, ensuring it is accessible to all registered owners and shared via electronic notifications.

How to Send a First Notice in ONR

In this short tutorial, learn how to upload your notice packet in ONR and send an electronic notification to all registered owners. Notifications can include a direct link and are…

How to Send a Notice Packet Notification with Direct Link to Owners in ONR

In this tutorial, we guide you through the process of sending notifications using the Communications/Notifications module in Power Admin. This step-by-step video will help you utilize email, SMS, and push…

How to Send Notifications in Power Admin

Notifications / Communications

Learn how to manage the content displayed in the Community Feed — the central hub where owners and residents engage with your association updates.

Managing What Owners See in the ONR Community Feed

Welcome to our knowledge base! In this tutorial, we provide an in-depth look at the Community Feed feature, an exclusive online bulletin board for registered owners.

Exploring the Community Feed Feature: A Comprehensive Guide

Community Feed

This guide offers clear instructions on how to easily download a Unit Summary Report using Power Admin

How to Download a Unit Summary Report in Power Admin

Units

In this article, we will guide you through the process of creating groups in Power Admin.

How to Create Groups in Power Admin

Groups

Welcome to our guide on managing quick links for your Landing Page. This tutorial covers the steps for uploading and linking documents on your association’s landing page using the Power…

Managing Quick Links on Your ONR Landing Page

In this tutorial, we’ll walk you through the process of adding administrative users in the ONR platform. Whether you need to grant administrative privileges or add staff members, this guide…

Adding Admin Users in ONR: A Step-by-Step Guide

This tutorial video provides a comprehensive walkthrough for association administrators on how to customize their association’s landing page. Learn how to update logos, text fields, widgets, quick links, and page…

Customizing Your Association’s Landing Page: A Complete Tutorial

Settings

As an administrator, you have the ability to modify the account details of a user. You can update their first name, last name, phone number, user type, and emergency contact…

How to Edit User Information

Learn how to resend Welcome Activation Emails in bulk to all users who have not yet activated their ONR account.

How to Resend Welcome Activation Emails to All Users Awaiting Activation

Learn how to resend the Welcome Activation Email to a single user who has not yet activated their ONR account.

Resend a Welcome Email to One User

In this article, we will explain how to send a password reset email to any user. This feature allows you to send a password reset email to a user so…

How to Send a 'Password Reset' Email

In this article, we will guide you on how to resend the "Welcome" email to a user who needs to set up their password for the first time, granting them…

How to Resend the “Welcome” email to User (w/video tutorial)

Watch the short video tutorial below to learn how to register an owner for an account on the platform and make sure they’re opted in for online voting.

How to Register an Owner and Opt Them In for Online Voting

This tutorial explains how property managers can review & approve account requests submitted by owners. Learn how to manage these requests efficiently and what to watch out for, including duplicate…

How to Review and Approve Account Requests from Owners

Using the instructions below, you can selectively delete users.

How to Delete a User and Reassign Units

Simplify bulk membership uploads with Carlos Rivas from ONR's customer support team.

Formatting Excel Workbooks for Bulk Membership Uploads

In this article, we will cover how to add a user to the system. To add a user to the database, you must assign them a unit when creating their…

How to Register a User

Users

This tutorial video provides a comprehensive walkthrough for association administrators on managing their documents module. Learn how to create folders, assign user access, upload documents, and share them via electronic…

Efficient Document Management: Step-by-Step Tutorial

This tutorial video provides a comprehensive guide on how to upload and share documents within your association’s ONR account. Learn the steps to upload files into folders and share them…

Document Upload and Sharing: An Easy Walkthrough

Documents

Maximizing Compliance and Participation with ONR's Consent Module: A Step-by-Step Video Guide

Learn to handle, approve, and manage consent forms digitally and physically with ONR’s comprehensive admin guide.

A Step-by-Step Guide to Managing Digital and Physical Consents in ONR

This comprehensive guide provides a step-by-step process for manually opting a unit into online voting through the Consents Module using Power Admin.

Opting Units into Online Voting: Step-by-Step Manual Process

This comprehensive guide will walk you through the process of using the Consents Module to review and approve consent forms for online voting, ensuring that the unit is opted-in for…

Validating Consent Forms for Online Voting in the Consents Module

Consents

This guide explores the Participation module in Power Admin, tracking electoral ballot participation & and generating a Vote by Unit Report, offering insights into the units that have cast an…

Your Guide to Managing Electoral Ballots on Power Admin

This is a step-by-step video tutorial on closing electoral ballots and obtaining voting reports for association records.

Electoral Ballot: Ballot Closing and Report Retrieval Tutorial Video

This tutorial guides you through the process of self-publishing an electoral ballot for annual elections, covering everything from uploading documents to final vote submission. It’s designed for admins to independently…

Complete Guide to Self-Publishing Electoral Ballots on the ONR Platform

Downloadable guides for Florida associations to share with owners on enrolling in online voting and casting electoral votes through ONR.

Florida Online Voting Compliance: Owner Enrollment & Electoral Voting Instructions

Learn how to access and interpret non-electoral ballot metrics and reports on the ONR platform's Power Admin. This guide will help you navigate participation data, download insightful reports, and understand…

Non-Electoral Ballots: Metrics and Reports on Power Admin

This is a step-by-step video tutorial on closing non-electoral votes and obtaining voting reports for association records.

Non-Electoral Votes: Ballot Closing and Report Retrieval Tutorial Video

Step-by-step instructions for association members in Florida to complete their online voting consent form and securely cast electoral votes through the ONR platform.

Florida Online Voting: How to Consent and Cast Your Electoral Vote on ONR

Welcome to our step-by-step tutorial on adding physical votes to your annual ballot, also known as an electoral vote, using the ONR platform. This process allows you to create a…

How to Add Physical Votes to Your Annual Ballot in ONR

This tutorial video provides a step-by-step guide on how to create and share surveys within your association’s ONR account. Learn how to upload survey files, configure user access, and notify…

Creating and Sharing Surveys: A Comprehensive Tutorial

This tutorial will guide you through the process of incorporating physical votes into your electronic voting tally to generate a comprehensive report. This is for non-electoral votes only.

How to Add Physical Votes to Electronic Voting Tally for Non-Electoral Votes

This tutorial provides a step-by-step approach to drafting and publishing non-electoral votes on ONR, from notice handling to final posting.

A Complete Guide to Self-Publishing Non-Electoral Votes and Notices on ONR

Online Voting

Easily include document links in your community email, SMS text, and push notifications

How to Share Documents Using the Documents Portal and Communications Module

A complete guide for Analysts and Support Teams to confidently position the ONR Survey Module, set proper expectations, and recommend the best survey strategy for communities.

ONR Survey Module – Best Practices, Capabilities & Recommended Use Cases

Surveys

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